Privacy Policy – Cameradox

Last Updated: August 27, 2025

At Cameradox, your privacy matters to us. This Privacy Policy explains, in plain language, what information we collect, how we use it, and how we keep it safe when you shop with us or use our website.

By using Cameradox.com, you agree to this policy.

1. What Information We Collect

When you shop with us or use our services, we may collect:

• Contact details: name, email, phone number, billing & shipping address

• Payment details: credit/debit card info, payment confirmations (securely processed through Shopify or our payment providers)

• Account info: username, password, and preferences (if you create an account)

• Order details: items viewed, added to cart, purchased, returned, or exchanged

• Communication: emails or chats with our customer support team

• Device & usage info: IP address, browser type, and how you use our site (through cookies and similar tools)

2. How We Collect Information

We collect information in these ways:

• Directly from you when you create an account, place an order, or contact us

• Automatically through your browser, device, and cookies when you use our website

• From our partners (like Shopify, payment processors, and shipping carriers) when they help us provide our services

3. How We Use Your Information

We use your information to:

• Process your orders (payment, shipping, returns, exchanges)

• Provide and improve our services (better website, faster checkout, personalized recommendations)

• Communicate with you (order updates, customer support, account notices)

• Send marketing offers (if you’ve opted in — you can unsubscribe anytime)

• Keep things secure (prevent fraud, protect accounts, and keep payments safe)

• Follow the law (legal requests, compliance, and record-keeping)

4. How We Share Information

We only share your information when necessary:

• With Shopify (our e-commerce platform) to run our store

• With service providers like payment processors, shipping carriers, and IT/security services

• With marketing partners (if you’ve opted in for promotions or targeted ads)

• If required by law (legal requests, safety concerns, fraud prevention)

• During a business transfer (like a sale, merger, or restructuring)

We never sell your personal information.

5. Cookies & Online Tracking

We use cookies and similar tools to:

• Remember what’s in your cart

• Save your preferences

• Understand how people use our site

• Show you relevant promotions

You can control cookies through your browser settings.

6. Your Privacy Rights

Depending on where you live, you may have rights to:

• Access the personal information we have about you

• Update or correct inaccurate information

• Delete your personal information

• Receive a copy of your personal data

• Opt out of targeted advertising or promotional emails

To exercise your rights, contact us (details below).

7. Children’s Privacy

Our website and services are not for children under 16, and we don’t knowingly collect their information. If you believe a child has given us personal information, contact us to delete it.

8. Keeping Your Data Safe

• We use Shopify’s secure platform and industry-standard safeguards to protect your information.

• No system is 100% perfect, but we work hard to keep your data safe.

• We keep your data only as long as necessary to provide our services, comply with the law, and resolve disputes.

9. International Transfers

If you are outside the U.S., your information may be transferred to and processed in the U.S. We follow legal standards to protect your data during these transfers.

10. Updates to This Policy

We may update this Privacy Policy if our practices change or if laws require it. We’ll update the “Last Updated” date and post the new policy on our website.

11. Contact Us

If you have any questions, concerns, or privacy requests, please reach out to us:

📧 Email: support@cameradox.com